Allday Consulting's Peachtree and QuickBooks Support Boards

Been using QB's pro for about 6 months. I've run into this problem twice. I've issued an invoiced received payment - no problem. The problem is the A/R report balance is showing zero which is correct, and the payment against the invoice issued is correct, however in the customer/job list the balance for that invoice is still showing, it should be zero since it's been paid shouldn't it?? What am I doing wrong and how can this be corrected? When i tried simply deleting the invoice or payment, the balance is still showing in the customer list under that customer for that particular invoice??? Any suggestions?

For Mac issues, I suggest Intuit's (free) forums. go to http://www.quickbooksgroup.com and hit the Mac forum there. They have a ton of really good Mac experts there who are willing to lend you a hand.