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Can't Enter or Pay Bill

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Can't Enter or Pay Bill

Postby BlueLotus on Thu Jun 26, 2008 12:24 pm

I am having 2 problems which began simultaneously:

1. Bills are automatically recorded by peachtree as paid in full prior to being paid. When I enter the information to record a new bill, the invoice total continues to show $0 balance. When I then go to the "pay multiple bills" option, the bill is not listed and when I view it in the "view and edit bills" section, the bill is shown as paid in full regardless of the payment terms

2. All checks print as void. Because I cannot enter the bill and then pay it, I have tried to using the "pay bill" option from the "pay bills" section. However, after I enter all the information and print the check, all the information is correct accept the amount of the check which prints as "void"

This happens consistently regardless of the payment terms, vendor, amount of bill, etc. Can anyone help me with this?

Thanks so much
BlueLotus
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Re: Can't Enter or Pay Bill

Postby erickei on Tue Jul 15, 2008 9:07 am

I would suggest running a Data Verification from the file menu to see if it can pick up any stray errors and fix them. It sounds like a synchronization issue, so you may also need to try the Repair Company and/or Integrity Check. To enable RC and IC: Close Peachtree and right-click on the shortcut you use to launch Peachtree and change the ending of the Target box to read

peachw.exe -i

instead of peachw.exe

If there are quotation marks after the .exe, add the space and -i AFTER the quotation marks. Re-open peachtree and switch to Period 1 before running these tests. I would STRONGLY recommend having a technician on the line with you before using the IC, as you can mess up your data if you don't know what you're doing. Use with caution, and at your own risk.
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erickei
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Re: Can't Enter or Pay Bill

Postby BlueLotus on Tue Jul 15, 2008 10:41 am

Thanks so much! I will contact tech support and give it a try.
BlueLotus
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Posts: 2
Joined: Thu Jun 26, 2008 12:08 pm


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