Allday Consulting's Peachtree and QuickBooks Support Boards

How do I write off a bad debt? General journal entry doesn't work, because it is not linked to the customer. And receipt will only debit a cash type account.

The way our company does it is to book the bad debt through the "Receive Money from Customer" screen. Enter the customer, type in the date and the amount. Before saving, click on the Journal button to display the "Accounting Behind the Screens" screen. Change the Receipt Amount line (the debit amount which is probably automatically trying to debit your bank account or cash account) to your Allowance For Doubtful Accounts account or your Bad Debts Expense account (whichever one you use).