Allday Consulting's Peachtree and QuickBooks Support Boards

Windows crashed, had to reinstall. Didn't delete anything just installed into new folder.
Had to reinstall qb, used same version as before.
Backed up qb immediately before reinstall.
Now, new qb won't open backup file, after selecting file and choosing saving location, just nothing!
Also, original company file was left untouched in original folder, but some how that file is now a ms-dos file and qb doesn't see it.
Using QB 2009
Please help!!

- Make sure you have updated Qbooks to the most recent release.

- Make sure file extensions are turned on

- When installing (or running Repair at this point), MAKE SURE that your antivirus software is turned OFF and that your firewall is turned ON, and that the latter is set to a mode where it will bug you about every little thing qbooks does, so you can allow its processes through.

If QBW files (qb company files) do not have an icon, qb did not install properly, as the QBW file type did not get registered properly within Windows

Make sure that your backups (QBB files) are where you think they are. Try copying the one you need to the Desktop and pointing qb there to Restore it.