Changing the layout on a Sales Receipt

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Changing the layout on a Sales Receipt

Postby TomP on Fri Jul 11, 2008 6:41 pm

Having problems. I changed the layout on the Sales Reciept so that the customers' telephone number shows up on the receipt. And there is a label field and data field. But when I start up with a new receipt and put the customer's phone number in the data box, I get the message back, "206 is not on the ship to Address List". So it seems to still think that the box is for the ship to information even though I have checked to make sure it is the customer phone. In fact, if I bring up a past customer it brings up their phone number in that data box but it does not allow me to add the phone number directly into the data box. Any ideas?
Thanks Tom
PS I looked on the Additional Customization screen and noticed that Ship To was checked on the screen column. I unchecked it and suddenly my Customer Phone data and label boxes disappeared from the Sales Receipt (although they did not dissappear from the Preview box). So, I don't get it. Can I not add customer phone label and data boxes?
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Re: Changing the layout on a Sales Receipt

Postby erickei on Tue Jul 15, 2008 9:33 am

If you want to add a field which canNOT be typed into, which pulls data directly from the file, add a Data Box. If you wish to add a field that you can type something into on the fly, add a Text Box. Checking or unchecking them in the layout screen is what controls whether a given box appears on the screen or on printed documents (for instance, you normally would not want a client to see what you paid for something you are selling them).
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