error: user already logged in

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error: user already logged in

Postby tbartel on Tue Aug 12, 2008 3:16 pm

My connection was disrupted when I was logged into quickbooks remotely. Now it thinks I'm still logged in and won't let me log in under my user name. It won't let me log in as Admin either because it's not in multi user mode and it thinks my username is logged in. How do I fix this?
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Re: error: user already logged in

Postby erickei on Thu Sep 18, 2008 8:33 am

You may have no choice but to shut down the comp that it's running on. This will force QB to crash, effectively logging you out. I would suggest contactinng QuickBooks/Intuit directly first to see if there's a better way, as this is a "last resort" sort of thing.
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