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Invoice is marked paid, shows up on accounts receivable

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Invoice is marked paid, shows up on accounts receivable

Postby dhart1949 on Fri Mar 07, 2008 11:37 am

Wondering why any invoice marked paid still shows up on accounts receivable. Any tips.
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Postby erickei on Mon Mar 10, 2008 1:18 pm

Do you mean it still shows up on the Customer's record (it should)? Or do you mean it shows up on A/R reports?
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Re: Invoice is marked paid, shows up on accounts receivable

Postby egerdan on Thu Sep 18, 2008 4:29 pm

I am having the same problem. When I post off an invoice it shows that is is paid but its still showing up on the open invoices report. can anyone help?
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Re: Invoice is marked paid, shows up on accounts receivable

Postby Robb on Sat Oct 04, 2008 9:39 am

egerdan wrote:I am having the same problem. When I post off an invoice it shows that is is paid but its still showing up on the open invoices report. can anyone help?


I am having the same problem. I also need to delete an invoice I inadvertantly double entered. Can i get help with this???
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Re: Invoice is marked paid, shows up on accounts receivable

Postby erickei on Wed Oct 08, 2008 1:07 pm

As long as the invoice was saved after changing it, it should no longer b on that report. Update to the most recent Release of QB (Help Menu > Updates), then try verifying/rebuilding your data AFTER making a backup first.

Deleting: As long as you are in single-user mode and have sufficient access rights, it should allow you to delete the transaction. Go to the duplicate, then go to the Edit menu and choose Delete Transaction.
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