printer problems

Talk about anything relating to QuickBooks Pro, Premier, and the Premier industry-specific product issues, problems, and tips.

printer problems

Postby staceywillard on Sat Jul 19, 2008 12:19 pm

I have an HP C7280 printer. I have always been able to print checks on it until recently. Two days ago, I installed the printer as wireless..(it had been wired up until then) and suddenly I can't print from Quickbooks.I can't seem to print reports or checks. When I do print checks, it only prints out one check per page instead of three to a page even though I have the correct choice of checks marked. the error message I get says "the printer driver you are using does not support a full range of fonts". The message then says "click ok to use the printers built in font, cancel to stop or Help to change fonts.". I have done all three of these and nothing seems to work. Its almost like quickbooks is no longer recognizing my printer. I have this printer checked as default, but I'm thinking that maybe quickbooks prefers the Microsoft XPS (whatever that is) that is also a choice of printers on my computer. I don't knoW!!!!!!!!!!!!!!! :?:
staceywillard
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