Checking Account Reconciliation Problem

Posted:
Thu Jun 12, 2008 12:16 pm
by mrsspence1963
I'm trying to reconcile May 08. There is a transaction that was checked off and cleared in April (which balanced fine), but this transaction is showing up on my May account reconciliation screen, "carried over" from April. I went back to April and it is checked off, cleared and April is balanced to zero. I can't figure it out. Help. I'm going crazy!
Re: Checking Account Reconciliation Problem

Posted:
Thu Jun 12, 2008 1:09 pm
by erickei
I checked with one of our accountant's, and the answer was basically "that should not be possible".
Here's a few things to check:
- Was the check deleted and/or re-entered? You can check this on the Audit Trail (Reports > Company > Audit Trail)
- There may be something wrong with your data. Try running the Verify Data utility from the File Menu. You can also try Repair Data from there as well, but you may need to enable that/enable the Integrity Check to make that option available (see the Help File for details).